Introduction
At TurkishLoops ("we", "us", "our"), we are committed to protecting the privacy and security of your personal data when you use our services at https://www.turkishloops.com ("Site"). This Privacy Policy ("Policy") explains what information we collect, how we use it, who we share it with, and how you can exercise your rights. By using our Site or services, you agree to this Policy.

1. Information We Collect
1.1 Information You Provide Directly
You may provide us with the following information:

• Identity Information: Name, surname, email address, username

• Payment Information: Credit or debit card numbers, billing address (processed by third-party payment providers)

• Contact Information: Phone number or other details for support or feedback

• User Content: Comments, feedback, or other materials uploaded to the Site

1.2 Information Collected Automatically
When you visit or use the Site, we may automatically collect:

• Device Information: IP address, device type, operating system, browser type and version

• Usage Data: Pages visited, click behavior, time spent on the Site, content downloaded, timestamps

• Location Data: Approximate location based on IP address (exact location only with your consent)

• Cookies and Similar Technologies: Used for functionality and analytics

1.3 Information from Third Parties

• When logging in via social media (e.g., Google, Facebook), we may receive your name, email address, or profile image

• We may receive transaction confirmations or billing details from payment providers

2. How We Use Your Information
2.1 Service Delivery

• To create, manage, and verify your account

• To process payments and grant access to purchased content

• To provide support and respond to requests

2.2 Improve User Experience

• To analyze and improve Site performance

• To suggest content based on your usage

• To detect and fix technical issues

2.3 Marketing and Communication

• To notify you about subscription plans, new content, or promotions (only with your consent)

• To collect feedback and conduct surveys

2.4 Legal and Security Purposes

• To prevent fraud and ensure Site security

• To comply with legal obligations

• To enforce our Terms of Use

3. Sharing of Information
3.1 Service Providers

• Shared with third-party payment providers (e.g., Stripe, PayPal) to process payments

• Shared with technology partners for hosting, analytics, or support, under strict instructions

3.2 Legal Requirements

• Shared with public authorities if required by law or legal process

• Used to defend legal claims or protect our rights

3.3 Business Partners and Third Parties

• Anonymized data may be shared for marketing campaigns

• Personal data is not shared for marketing without explicit consent

3.4 Business Transfers

• In the event of a sale, merger, or restructuring, data may be transferred to the new entity. You will be notified in such cases.

4. Cookies and Tracking Technologies
4.1 Types of Cookies

• Essential Cookies: Enable basic functions like login

• Analytics Cookies: Gather usage statistics (e.g., Google Analytics)

• Marketing Cookies: Show ads based on your interests (only with consent)

4.2 Cookie Management

• You can manage cookies via your browser settings. Disabling essential cookies may affect Site functionality.

• Preferences can also be managed via the “Cookie Settings” section on the Site.

5. Data Security
5.1 Protection Measures

• We use industry-standard encryption (e.g., SSL/TLS), secure servers, and access controls

• Only authorized personnel and providers access your data on a need-to-know basis

5.2 Risks

• While we take reasonable measures, no online transmission is 100% secure. If you notice a potential breach, contact us via https://www.turkishloops.com/

5.3 Breach Notification

• If a data breach affects your personal data, we will notify you and relevant authorities as required by law

6. Your Rights and Choices
6.1 Access and Correction

• You can access and update your personal data by logging into your account

• To correct incomplete or inaccurate data, contact our support team

6.2 Data Deletion

• You may request data deletion by closing your account or contacting support. Some data (e.g., payment records) may be retained as required by law

6.3 Marketing Preferences

• You can unsubscribe via the link in any promotional message or by contacting support

6.4 Legal Rights

• To exercise your rights under Turkish data law (KVKK) or the EU GDPR (e.g., data portability), contact our support team

7. Data Retention
7.1 Retention Period

• Personal data is retained while your account is active and as needed to provide services

• Payment data may be retained for legal periods (e.g., 10 years)

7.2 Deletion Process

• After account closure, personal data is deleted within 30 days (excluding legally required records). Anonymized data may be retained for analytics

8. International Data Transfers
8.1 Transfer Conditions

• We may transfer data to servers outside Turkey (e.g., the US) to provide services

• Transfers comply with data protection laws such as KVKK and GDPR

8.2 Protection Measures

• We use standard contractual clauses to ensure adequate protection of transferred data

9. Children’s Privacy
9.1 Age Restrictions

• The Site is not intended for individuals under 13. We do not knowingly collect data from children

• Accounts and data from users under 18 require parental supervision. Any underage user account will be deleted without notice

10. Policy Changes
10.1 Updates

• We may update this Policy at any time. Significant changes will be announced via the Site

10.2 Effective Date

• Updates take effect upon publication. Continued use of the Site indicates your acceptance of the new Policy

11. Contact Information
11.1 Inquiries and Requests

• For questions or to exercise your rights, contact our support team at https://www.turkishloops.com/

11.2 Response Time

• We aim to respond within 30 days. For complex cases, we will inform you if additional time is needed